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1.
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Turn the system on After the contract is signed, the system will be fully functional in 24 hours
or less. The modules you have selected will be active at this time but there will be no information in
the system.
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2.
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Configure the system Add background data. This includes adding the building, floor, room and
department data. Other information that may be required will depend on the applications you select. You can
enter the data the system requires yourself. For a fee we can provide a series of blank Excel
templates that you fill out and we import. Most clients choose to use the Excel templates. They
find this to be a very cost-effective choice.
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3.
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Train users
Training should occur after completion of step 2.
You can take advantage of remote web training or on-site training. This can be purchased by the hour to
cover a specific topic. For on-site training we will send personnel to your site and train your staff to
use FacilityTree in the environment in which they will be working. On-site training is purchased by the day.
You may train yourself using the manuals provided with the system.
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4.
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Modifications Modifications can be made to the FacilityTree
reports. Custom extensions can be added to the system to fit special requirements. Each modification will
be quoted separately.
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5.
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Additional services These include drawing maintenance, additional
training, data entry and custom applications. Additional services are purchased as a block of time or
services can be purchased on an hourly basis. Services are purchased using the FacilityTree Support &
Service Level Agreement.
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